User Guide

RepairShopPro users have the choice of using a 3rd party payment gateway or the built-in gateway (requires activation). When using the built-in gateway, transactions are fully integrated with the invoicing workflow supporting Authorization + Capture, Void and Credit transactions using a card swipe device or manual card number entry. When a transaction clears, the confirmation code and signature block will appear on the printed invoice relieving the need for a separate receipt printer. To manage your merchant account, run ad-hoc transactions or check settlement status; a web based interface, optionally accessible from a RepairShopPro Web Bookmark is also provided.

Merchant Account

Before starting, you will need to setup a merchant account with a supported gateway provider. Please contact Support@RepairShopPro.com to get started. When you're done, please enter the following information on the "CC" tab in Global Settings.

  • Merchant Login: Login ID used to access the Merchant Website.
  • Merchant Password: Password used to access the Merchant Website.
  • Gateway Login: Login ID used to access gateway.
  • Transaction Key: Password used to access gateway.

Modes of Operation

Checking "Test Gateway" under the "Service Providers" tab in Global Settings switches system to the test environment. In this mode all transactions are sent to a test (sandbox) gateway. Below are some test card account numbers you can use to simulate transactions. When testing the system, it also a good idea to visit the test merchant site to see how transactions are recorded.

  • American Express: 378282246310005, 371449635398431
  • Diners Club: 30569309025904, 38520000023237
  • Discover: 6011111111111117, 6011000990139424
  • Master Card: 5555555555554444, 5105105105105100
  • Visa: 4111111111111111, 4012888888881881

Card Swipe Device

If "Use Card Swipe" is checked on the card processing form, an external card reader can be used to input the card data. When not checked, the user is prompted to enter the card data manually. The system requires USB card reader with keyboard emulation.

Merchant Website

The Merchant Website is your point of entry for managing your merchant account. Use it to manage your account settings, perform ad-hoc card transactions, order additional services, check settlement status, etc. For convenience, you can use the WebBookMarks feature to place a link to the merchant site inside RepairShopPro.