The RepairShopPro Long Service Agreement is a generic, legally binding auto repair contract applicable to most auto repair scenarios. Since not all shops will offer the same terms, parts of it can be customized under "Invoice" tab in Global Settings.
The RepairShopPro Short Service Agreement is an abbreviated version of the long agreement. It provides a signature block for service authorization, lien protection to the shop owner and releases the customer from liability due to loss or damage.
If the built-in service agreements don't meet your requirements, you can create your own using the "Invoice Sections Editor" under the Editors menu.